Optimize your company know-how and share it with your customers in an easy and simple way: This is the final goal of having a Corporate Business Community.
Customer support information is a critical asset to all companies, building up over time as you develop new products and services. The true cost is in making them available to customers, very often having to repeat them over and over by telephone or customer visit. A web-site can be a good sharing tool, but in and of itself it's not acheiving the goal.
By establishing your Corporate Business Community you can leverage your customer's knowledge and expertise, fostering the best exchange practices among users, relieving some part of customer support from your team.
A community carries not just the documents you prepare, but also messages and experience shared by users, collaborating and supporting one another, in a perfect win-win scenario.
Set up you Corporate Business Community: improve your customer service and lower your management costs.

Establishing a Corporate Business Community brings to your company a number of key benefits as it:

• Enables the instantaneous share of all available reference material
• Maintains the prospect database which is always updated by users
• Allows users to share experience and knowledge
• Makes customers and prospects feel as though they are a part of the company and have access to early news and information
• Increases brand recognition
• Brings new upselling opportunities during support phase

Agork makes available a large array of tools to facilitate communication and interaction with your business contacts, in order to increase the time they spend on the community site and, therefore, exposed to your products and services:

• Articles – for medium size text
• Forums – to allow community members to interact
• News –  to quickly share flash news and press releases
• Blog – to manage your company blog, telling the company’s daily story
• Knowledge Base – to share all available products and support information
• Personal Pages –to allow community members to show their identity and uniqueness
• Private Messages – provides users with a private and secure way to communicate

Agork is extremely easy to use and administer, but hides in its technology a strong, sophisticated engine. Information management inside your Corporate Business Community: a typical example: how many time you have searched a site for information you knew was there but could not find it? Almost every time the information was there but simply classified and/or positioned by its authors in a way that was different than you would have done.
Agork revolutionizes information management through a revolutionary tagging system, improved over the vast majority of web 2.0 applications. Agork enables the tagging of  every object inside your community, from articles to news, from blog posts to user pages, so that they are quickly retrieved at a later stage. But that's not enough: Agork improves the web by applying three different 'tagging views' so that you can watch your personal tags, entire community tags or just the author tags. Depending on the view you select, the information classification changes, giving you an additional chance to find out what you are really looking for.

In just three steps your Corporate Business Community can be live:

1. Sign up for your free Agork account, you can convert it later into a Business one whenever you like
2. Configure your community and add your content
3. Invite your contacts to join in your brand new Corporate Business Community
Simple, quick, effective: Agork!